This Acceptable Use Policy ("AUP") governs your use of Socratic AI's APIs, models, and related services (the "Services"). It supplements, and is incorporated into, Socratic AI's Terms of Service (the "Terms"). Capitalized terms not defined here have the meanings given in the Terms.
By accessing the Services, you agree that you and your end users will not use the Services for any prohibited use described below. Violation of this AUP is a material breach of the Terms and may result in immediate suspension or termination under Section 12 of the Terms.
You are responsible for compliance with this AUP by anyone who accesses the Services through your account, API keys, or applications ("End Users"). You must impose obligations on your End Users that are at least as restrictive as this AUP.
1. Prohibited Uses
You may not use the Services, and may not permit any End User to use the Services:
1.1 Illegal activity
- To violate any applicable law, regulation, or third-party rights.
- To engage in, promote, or facilitate illegal activity, including illegal transactions, money laundering, sanctions evasion, or the sale of illegal goods or services.
- In any manner inconsistent with U.S. export controls, sanctions regimes (including OFAC-administered sanctions), or the export control laws of any other applicable jurisdiction.
1.2 Harm to people
- To generate, promote, or facilitate content that threatens, incites, glorifies, or provides instructions for violence against any person or group.
- To generate content depicting or promoting the sexual exploitation or abuse of minors, including any child sexual abuse material ("CSAM").
- To generate non-consensual intimate imagery of any real person, including sexualized deepfakes.
- To harass, bully, defame, stalk, or intimidate any individual.
- To engage in or facilitate human trafficking, exploitation, or forced labor.
1.3 Weapons and critical harm
- To provide meaningful uplift for the creation, acquisition, or deployment of weapons of mass destruction, including chemical, biological, radiological, or nuclear ("CBRN") weapons.
- To design, develop, or deploy cyberweapons, malicious code, or offensive cyber capabilities.
- To attack, disrupt, or compromise critical infrastructure, including energy grids, water systems, financial systems, transportation systems, healthcare systems, or emergency services.
1.4 Deception, fraud, and manipulation
- To generate or distribute content intended to defraud, deceive, or mislead others, including phishing, scams, and impersonation.
- To impersonate any person or entity without clear disclosure and lawful authorization.
- To generate synthetic media (including audio, video, or images) depicting real individuals without their consent, or to distribute such media in a manner that would deceive a reasonable person.
- To generate content designed to manipulate democratic processes, including election disinformation, voter suppression, or coordinated inauthentic behavior.
- To generate spam, unsolicited bulk communications, or content that violates anti-spam laws (including CAN-SPAM and equivalent laws).
1.5 Privacy and personal data
- To infer, generate, or disclose sensitive personal attributes about individuals (including race, ethnicity, religion, political views, sexual orientation, health status, immigration status, or biometric identifiers) in a manner that violates applicable privacy law.
- To conduct surveillance, tracking, or monitoring of individuals in a manner that violates applicable law or reasonable expectations of privacy.
- To engage in unlawful facial recognition, biometric identification, or emotion inference.
- To process personal data of any individual under 13 years of age (or the applicable minimum age in your jurisdiction) in violation of applicable child-protection laws (including COPPA and GDPR-K).
1.6 High-risk decisions
We recommend human review for decisions that significantly affect individuals' rights, safety, or access to essential services (e.g., medical diagnosis, legal advice, financial decisions, employment eligibility, criminal justice decisions). If you use the Services to support such decisions, ensure meaningful human oversight and appropriate disclosure to affected individuals.
1.7 Security and integrity of the Services
- To reverse-engineer, decompile, or attempt to extract the underlying models, weights, training data, or system prompts of the Services.
- To circumvent, disable, or interfere with rate limits, authentication, access controls, or safety mechanisms of the Services.
- To probe, scan, or test for vulnerabilities in a manner that disrupts the Services, except through responsible security research disclosed to Cosmo.
- To submit deliberately malicious inputs designed to cause the Services to malfunction, produce harmful output, or degrade performance for other users.
1.8 Regulated industries
Use of the Services in heavily regulated industries or contexts (e.g., healthcare, financial services, government, or uses subject to FDA regulation) requires prior written approval from Cosmo and may be subject to additional terms.
2. Disclosure Requirements
When you deploy applications built on the Services, you must:
- Disclose AI use where users would reasonably expect to know they are interacting with an AI system, particularly in conversational, advisory, or decision-support contexts.
- Disclose synthetic media when generating audio, video, or images depicting real people, where required by applicable law.
- Not misrepresent AI-generated output as human-generated in contexts where the distinction is material to the recipient.
3. Reporting Violations and Incidents
If you become aware of a violation of this AUP, a security vulnerability, or an incident involving the Services, report it promptly to security@socratic.co.
If you discover that your application or an End User is engaged in prohibited use, you must take reasonable steps to stop the violation and notify Socratic AI without undue delay.
4. Enforcement
Socratic AI may investigate suspected violations of this AUP. Depending on the nature and severity of the violation, Socratic AI may:
- Issue a warning.
- Require remediation within a specified period.
- Throttle, suspend, or restrict access to specific features or the entire Services.
- Terminate your account under Section 12 of the Terms.
- Report violations to law enforcement or other authorities where required by law or where Cosmo believes in good faith that the violation involves imminent risk of harm.
Socratic AI may act without prior notice where the violation poses an imminent threat to the Services, to Socratic AI, to third parties, or to public safety.
5. Changes to this AUP
Socratic AI may update this AUP from time to time to reflect changes in law, industry practice, or the Services. Material changes will be communicated by email and in-dashboard notice with 30 days' notice, except that Socratic AI may make changes with immediate effect where required by law or to address an imminent risk of harm.
6. Contact
Questions about this AUP: legal@socratic.co
Report violations or security concerns: security@socratic.co